Customs & Import Taxes

1. Who is responsible for paying duties and taxes for international shipments?

For international orders, the consignee (recipient) is responsible for any customs duties, import taxes, VAT/GST, clearance fees, or other charges that may be imposed by the destination country's customs or local authorities.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping cost and may be payable upon import or delivery.

2. How much will I need to pay for import duties and taxes?

The amount of customs duties and import taxes varies by country or region and may depend on the product type, order value, country of origin, shipping method, and local customs regulations.

We are unable to determine or guarantee the exact amount that may be charged. We recommend contacting your local customs authority for further information before placing an order.

Please note that different shipping methods and carriers may also have different customs clearance procedures and associated fees.

3. How do we declare international shipments?

International shipments are accompanied by the customs information and documentation required for shipping and customs clearance.

Product descriptions and declared values are provided in accordance with the applicable shipping and customs requirements.

We cannot guarantee that an international order will be exempt from customs duties, import taxes, VAT/GST, or other charges imposed by the destination country.

4. What happens if my package encounters customs clearance issues?

International shipments may occasionally be held or delayed by customs for inspection or additional clearance procedures.

If customs requires additional shipping documentation relating to your order, please contact us and we will provide reasonable assistance where possible.

The recipient is responsible for responding to requests from the local customs authority and for paying any applicable customs duties, taxes, clearance fees, or other import-related charges.

Please note that customs clearance procedures and processing times are controlled by the relevant authorities and are outside our control.